Via Laderas C-21 Urb. La Vista· San Juan, PR 00924 · Tel. (787) 624-4812· hector_11pr@yahoo.com

 

 

Education             

B.S.B.A. – Bachelor of Science in Business Administration    Cum Laude     May 2003    

Major:  Computer Information Systems

                     Sacred Heart University, Santurce, PR.

 

Professional Training and Certifications

IBM Certified Database Associate – DB2 Universal Database V8.1 Family

IBM Certified Database Associate -- DB2 v9 Fundamentals

DB2 9 Advanced Database Administrator for Linux, UNIX, and Windows

IBM Certified Deployment Professional - Tivoli Identity Manager V5.0

IBM InfoSphere Guardium Technical Professional v1

IBM InfoSphere Guardium Solution Sales Professional v1

 

Experience

 

May 2014 – Present        Contractor – Identity & Access Management IGA IBM

              Artech Information Systems, New Jersey, US.

Tasks:

·   Monitor and support ITIM production environment and all his process: daily, weekly, monthly, quarterly, etc. Member of ITIM production operation support team.

·   Apply necessary code updates send by development department, and need to comply with audit & compliance regulations.

·   Customer support: investigate, troubleshoot and find solutions to problems reported by customers. Generate reports as per customer requests.

·   Create scripts for bulk user accounts and groups creation for AIX, Linux, and Windows.

·   Troubleshooting on AIX & Linux server when ITIM request were failing to encounter possible root cause and solution.

·   Created SQL queries to help investigate data quality issues, and proper process update execution.

·   Execute test case for new deployments, validate that new code fix existing problems before it is installed on production. Document test results.

·   Validate that documentation delivered by development team is correct and process deliver all what is expected from it.

·   Prepare formal documentation and guide documents for testers and operation team about existing and new testing procedures.

·   When encounter problem during the testing, execute first line of problem determination, debug the issue, then document finding to be reported to development team.

·   Validate correct process execution by validating data on ITIM side (ITIM database, ldap, admin console & SSUI), and on endpoint.

·   Execute all needed steps to compete test cases: update db2 tables, ldap fields, account directly on endpoint, sudoers file, etc.

·   Administration and user account management/provisioning for Win Local, Window Active Directory (AD), AIX, Linux, DB2.

·   ITIM adapters error troubleshooting, and after encountering problem provide solution, mostly on server side.

 

Jan 2014 – May 2015        Independent Contractor 

Tasks:

·   In charge of monitoring and maintain all virtual servers: application, file, domain, and exchange.

·   Monitor server’s available space.

·   Apply all necessary fixes, troubleshoot problems, make sure back up run successfully on daily basis.

·   Design and implement all necessary security policies, and all necessary roles and groups.

·   Support end users with problems encounter on daily basis.

·   In charge of monitoring and maintain all DB2 servers in all environments – test, QA, and production.

·   Monitor DB health, server’s available space.

·   Configure DB2 database cluster on a Windows 2008 & 2012 cluster.

·   Promote DB schemas changes databases changes through the change request process.

·   Apply all necessary fixes, troubleshoot problems, executed database reorg process, make sure back up run successfully on daily basis.

 

Aug 2011 – Feb 2014        Contractor – Identity & Access Management IGA IBM

              Artech Information Systems, New Jersey, US.

Tasks:

·   Execute test case for new deployments, validate that new code fix existing problems before it is installed on production. Document test results.

·   Validate that documentation delivered by development team is correct, and process deliver all what is expected from it.

·   Prepare formal documentation and guide documents for testers and operation team about existing and new testing procedures.

·   When encounter problem during the testing, execute first line of problem determination, debug the issue, then document finding to be reported to development team.

·   Validate correct process execution by validating data on ITIM side (ITIM database, ldap, admin console & SSUI), and on endpoint.

·   Execute all needed steps to compete test cases: update db2 tables, ldap fields, account directly on endpoint, sudoers file, etc.

 

Aug 2011 – Dic 2013        Independent Contractor  - DB2 DBA

Tasks:

·   In charge of monitoring and maintain all DB2 servers in all environments – test, QA, and production.

·   Monitor DB health, servers available space.

·   Configure DB2 database to use HADR.

·   Upgrade DB2 servers from v8.x and 9.1 to 9.5 and 9.7.

·   Promote DB schemas changes databases changes through the change request process.

·   Provide Data Warehouse Diagnostics  to Vendors , AD and DBA teams

·   Apply all necessary fixes, troubleshoot problems, executed database reorg process, make sure back up run successfully on daily basis.

 

 

Nov 2010 – Aug 2011         Managing Principal

              Business & Technology Integration, Inc., San Juan, PR.

Tasks:

·   Configure DB2 database to use HADR, move database server from old Mainframe to new Mainframe, and upgrade DB2 servers from v8.x and 9.1 to 9.5 and 9.7.

·   Install and configure IBM products and Software: WebSphere Application Server, WebSphere HTTP server, Tivoli Directory Server, Tivoli Directory Integrator, DB2, Tivoli Identity Manager, and TAM ESSO.

·   Execute successful POC for Guardium.

·   Give presentation & demos to clients (Guardium, TIM, Optim, Netezza, DB2, Inphosphere InfoServer, TAM ESSO). Help generate new projects for the company.

·   Organize, plan, and schedule projects.

·   Work projects as DBA of IBM DB2; mainly running on z/Linux environment. In charge of maintain, and monitor test. QA and production environment databases. Apply needed patches and fix packs.

·   Analyze requirements to estimate effort of the projects, and generate service proposal.

·   In charge of the service group (5 members).

 

Jan 2010- Nov 2010         Service Manager

              R & D System Group, Inc., Carolina, PR.

Tasks:

·   Present to client an idea that later was converted into a big project that included the following IBM’s technologies: Guardium, TAM ESSO, TCIM, and TIM. Project total value was around 1.5M.

·   Give presentation to clients to generate new projects for the company.

·   Organize, plan, and schedule projects.

·   Analyze requirements to estimate effort of the projects, and generate service proposal.

·   Work in the development of a security project with Tivoli Identity Manager Software.

·   Install Tivoli Identity Manager Versions 4.6, 5.0, 5.1. Upgrade TIM from version 4.6 to 5.0.

·   Administer TIM production environments (6,000 end users), in charge of monitor all daily, weekly, and monthly procedure to be correctly executed.

·   Install and configure TIM adapters such as: Active Directory, Oracle, Lotus Notes, Siebel, PeopleSoft, Linux, AIX, Solaris, Top Secret for MVS, Win Local, etc. Develop custom made adapter with TDI.

·   Debug production problems related to out of box and custom made adapters. Design and implement employee feed into TIM.

·   Install TIM and all of its middleware components in High Availability.

·   Install and configure IBM products: WebSphere Application Server, WebSphere HTTP server, Tivoli Directory Server, Tivoli Directory Integrator, DB2, Tivoli Identity Manager, Tivoli Access Manager for Enterprise Single Sign On.

·   Install, configure, and deployment IBM Tivoli Access Manager for Enterprise Single Sign On.

·   Monitor, and support to UIT/UAT testing to get project acceptance.

·   In charge of the service group (3 members).

·   Develop store procedure for Microsoft SQL server and Oracle databases.

 

May 2008- Dec 2009              Programmer Analyst

              R & D System Group, Inc., Carolina, PR.

Tasks:

·   Work in the development of a security project with Tivoli Identity Manager Software.

·   Install and configure IBM products: WebSphere Application Server, WebSphere HTTP server, Tivoli Directory Server, Tivoli Directory Integrator, and DB2.

·   Install, configure, and deployment IBM Tivoli Access Manager for Enterprise Single Sign On.

·   Give maintenance to existing applications.

·   Attends user’s inquiries about the productions applications.

·   Made presentation and give training to employee of our clients about IBM products.

·   Install and configure IBM equipment (servers, blades).

 

Nov 2007 – May 2008              Programmer Analyst

              Medical Card System (MCS), San Juan, PR.

Tasks:

·   Work in the development of new programs in VB.Net and Visual Basic 6, with SQL 2000, Microsoft Access 2003.

·   Work in the maintenance of existing programs in VB.Net, C#.Net and Visual Basic6.

·   Analyze users’ inquiries of existing problems, to then create and design solution that will solve and/or improve systems.

·   Work directly with the Medicare Eligibility department.

 

May 2005- Nov 2007              Programmer Analyst

              R & D System Group, Inc., Carolina, PR.

Tasks:

·   Work in the development of a security project with Tivoli Identity Manager Software.

·   Work in the development and implementation of a program that will be use to accept the payment of bills in cash, or with ATM, credit card, and check using VB .Net and Microsoft SQL databases.

·   Give maintenance to existing .Net and Cobol applications.

·   Attends user’s inquiries about the productions applications.

·   Made financial and statistical reports for clients in Crystal Reports.

 

June 2003 – May 2005              Programmer Analyst

              Specialized System Software, Inc, San Juan, PR

Tasks:

·   Work in the implementation of a project for the bank industry that identifies delinquent accounts and make the corresponding reports.

·   Work in the development of a project that interacts with credit bureau and originates cars loans, personal loan, and credit cards request.

·   Work with daily batch process in the mainframe area of the production environment.

·   Analyze data to solve incidences of batch process.

·   Work in the development of Win32 and Web services in VB.Net.

·   Worked with Microsoft SQL server and Oracle.

 

Jan 2002 – May 2003         Sales and Marketing Representative

                            R & D System Group, Inc., Carolina, PR.

                            Tasks:

·   Sale IBM E-servers (X Series, P Series), IBM ThinkPad (laptop) and Net Vista (desktops) computer. Make presentation, and cost/effects analysis for clients.

·   Installation and configuration of laptops and desktops computers.

·   Project manager assistant.

 

Skills              Technical

·   DB2 (version 8.1, 9.1, 9.5, 9.7), IBM InfoSphere Guardium, Optim, IBM Tivoli Identity Manager (version 4.6, 5.0 and 5.1), Tivoli Access Manager for Enterprise Single Sing On (TAM ESSO), WebSphere Application Server and WebSphere HTTP server (version 6.0, 6.1, 7.0), Tivoli Directory server (version 6.0, 6.1), IBM InfoSphere Guardium, and Tivoli Directory Integrator (version 6.1, knowledge in 7.0).

·   Microsoft VB.Net, Visual Basic 6, VB Scripts, XML, LDAP, IBM Directory Integrator 6.0 & 6.1, and Crystal Reports. Work with C#, JavaScript.

·   Develop Data Bases, store procedures, DTS and generate reports with SQL queries with MS SQL 2000, 2005 & 2008, Microsoft Access 2000, 2003, 2007. Knowledge in Oracle.

·   Computer programming and problem solving using COBOL and OS JCL

·   Work with OS/390, ISPF, SDSF, JCL, and COBOL for MVS, zLinux, and mainframe DB2.

·   Windows Active Directory (2003, 2008, 2012), CA Top Secret.

·   Windows XP, Vista, Windows 7, Windows 8, Windows 2000, 2003, 2008, 2012 server, AIX, Linux (Red Hat (5, 6) & SuSe (10, 11)).

·   Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Project). 

 

Personal Skills

·   Fast learner and reliable worker

·   Proficient in English and Spanish

·   Enthusiastic team member, competent in performing various tasks simultaneously and working under pressure

QUALIFICATION 

·   Reliable and always willing to take additional responsibilities to complete the job.

Reference

·   Available upon request.